Our team transformed levels two and three of Sunnybank Hills Shopping Centre, creating feature ceilings, tiled terrazzo and refreshing tenancies and common areas. We phased work to minimise disruption, ensuring compliance, safety, and an enhanced experience for all visitors.
Live environment
Balustrade upgrade
Kiosk fitout
Tiled terrazzo
Capabilities
Refurbishment
Engagement Type
Lump Sum
Sector
Retail
Subsector
Shopping Centres
Specialty
Live EnvironmentOccupied Space
Team
Kosta Diakos
The Brief
To enhance the customer experience and brand awareness for the tenancies, Retail First initiated a refurbishment of levels two and three of Sunnybank Hills Shopping Centre. This project included upgrades to tenancies, new kiosks, and revitalised common areas, all while ensuring minimal disruption to the centre’s daily operations.
Our contribution
To address the challenges of working in a live shopping environment, we carefully planned the project in phases over fourteen weeks. This allowed us to replace non-compliant balustrading around the atrium while keeping the shopping centre operational. The works were completed on time and within budget, ensuring business continuity. Our team managed the relocation and demolition of an existing kiosk, refreshed the tenancies, and upgraded common areas, all while providing essential service improvements to meet Retail First’s vision.
The remarkable project outcome
The upgrade to levels two and three of Sunnybank Hills Shopping Centre has transformed what was already a community favorite into an even more appealing destination. With refreshed shops, improved common areas, and new decorative features, the centre remains at the forefront of the local shopping scene. Its enhanced service offerings and modernised look offer an exceptional experience for all visitors. Importantly, the upgrade of the balustrades has ensured compliance and safety, seamlessly integrating into the centre’s design without disrupting daily operations.